Guides
Step-by-step guides for integrating with the Workvivo platform, from setup through advanced implementation patterns.
Quick Start
Create an app, generate an API key, and make your first authenticated request to the Workvivo API.
Reading Data
Fetch individual resources, work with collection responses, paginate through complete datasets, and narrow results with filters.
Writing Data
Create, update, and delete Workvivo data safely by choosing the right HTTP verb, body format, and retry strategy.
External IDs & Syncing
Use stable source-system identifiers to look up supported resources, make repeatable writes, and keep systems in sync without a separate ID-mapping table.
Handling Errors
Read Workvivo API error responses, distinguish permanent from transient failures, and retry safely with exponential backoff and jitter.
Webhooks Fundamentals
Register a webhook endpoint, receive events from Workvivo, and process deliveries safely when they are retried or arrive out of order.
Build a Chatbot
Create a Workvivo chatbot, receive employee messages through a webhook, and reply with text, quick replies, or cards.